** Fantom-S owners PETITION **

Forum for Fantom-S/S88, Fantom-X6/7/8, Fantom-XR and Fantom-Xa
Steph3dfx
Posts: 380
Joined: 19:47, 13 October 2003
Location: Canada

** Fantom-S owners PETITION **

Post by Steph3dfx »

As a owner of a Fantom-S and a Roland power user, I'm asking Roland corp to continue the support Fantom-S trought OS update.
My workstation turn 1 year old recently and you made it clear at NAMM that it's already forgoten.

Please at least include trough a future OS update the Multisample edition feature and a reworked files management.

Thank you.
Stephane Gingras

PS :PLEASE forum members stay on topic and make it clear trought this thread that we are dissapointed and asking for realistic update.
Roland clearly monitor Fantomized.info wich keep getting more and more popular, so united we may be listen.
pianodick
Posts: 1409
Joined: 00:28, 17 August 2003
Location: The heart of the world, Tecumseh, Oklahoma.

Re: ** Fantom-S owners PETITION **

Post by pianodick »

I too as a Fantom S-88 owner, petition to ensure that at least some facsimile of support is continued at least until all the issues that were promised in advertisements and the owner's manual are reasonably resolved. I am resolute in my position and prepared to go beyond a mere petition if necessary.
Signed,
The registered owner of Fantom S-88 serial #ZR12060

Signed, "Nature is hard enough on us, let's not be hard on each other."
abcd1234
Posts: 364
Joined: 03:06, 27 June 2004

Re: ** Fantom-S owners PETITION **

Post by abcd1234 »

Just curious, is there still any known unfixed bug in FS?

Sam

March 14th 1984
Music student at Dalhousie
Fantom-X 7
Steph3dfx
Posts: 380
Joined: 19:47, 13 October 2003
Location: Canada

Re: ** Fantom-S owners PETITION **

Post by Steph3dfx »

STAY ON TOPIC !!!!!!!
Let's try to stay focus on this one, and send a clear and united message to Roland.

Sorry to sound rude but post your question elsewhere SAM.
Sami Cokar
Posts: 123
Joined: 07:00, 31 May 2004
Location: Earth

Re: ** Fantom-S owners PETITION **

Post by Sami Cokar »

I am happy with the quality and performance of my FS, and the OS releases Roland has made to date. I am please with the level of professionalism from the roland techs I have spoken to (Roland Canada). Thanks Roland.

I would also like my 9month old Fantom S to be supported with OS bug fixes and, if technically possible and business feasible, with OS enhancements.

A quality workstation should not have the support lifespan of a mayfly. I think a 5 year support plan is viable -- year 1-3 is active support and development, years 4-5 see one annual bug fix release if necessary.

I am not sure what the official position is, only reports from NAMM. Perhaps a note from Roland politely stating "Bugger Ye Off, Fantom S owners" would also go far in clarifying the situation.

For those who are seriously miffed, Roland could offer a FS+$$$ trade up? My experience with trade ups has been you end up paying WAY more than you should. :)
toom driver
Posts: 131
Joined: 23:41, 25 July 2003
Location: UK

Re: ** Fantom-S owners PETITION **

Post by toom driver »

As a Fantom S owner I fully support this petition. I expect support to be continued at least until all the issues that were promised in advertisements and the owner's manual are reasonably resolved. I am resolute in my position and prepared to go beyond a mere petition if necessary.

Pete R

[I have since purchased other equipment but made a conscious decision not to purchase Roland as a result of the strategy Roland has adopted to Fantom S owners. Why not offer a free upgrade to the FX v1.0 from all the unsold FX v 1.0 stock that will be around after 31 Mar?]

Toom!
Natural Essence
Posts: 45
Joined: 00:37, 10 December 2004

Re: ** Fantom-S owners PETITION **

Post by Natural Essence »

Yo I own a Fantom X but I definitely feel for you guys. Keep on petitioning and never stop until Roland has to keep up with you guys. Good job you guys. Peace.
ion
Posts: 136
Joined: 12:45, 8 November 2003
Location: germany
Contact:

Re: ** Fantom-S owners PETITION **

Post by ion »

i'm with you, steph3dfx! thanks for this thread.
I gave my whole money to get my FS61, so i think i deserve an OS update too.

check out my tunes
http://www.soundclick.com/bands/4/ionospheremusic.htm
dalematt
Posts: 267
Joined: 20:07, 9 January 2004
Location: Goderich, Ontario, Canada

Re: ** Fantom-S owners PETITION **

Post by dalematt »

My FS was purchased under a promise from Roland re updates, and at a monetary sacrifice for one on a pension (in other words, a trade-in to an X cannot even be considered). I love my FS and I have admired Roland for years and would hate to see my "love affair" compromised. One would think that a company of Roland's size could monetarily afford to keep FS owners happy with updates, etc.

Dale
thunderkyss
Posts: 837
Joined: 07:38, 21 May 2003
Location: Port Arthur,TX

Re: ** Fantom-S owners PETITION **

Post by thunderkyss »

I'm with you. I love Roland can't see myself with anything else.

I knew damn well the Fantom-S was out of date, when I got it.
But it is my understanding the basic structure of the S is the same as the X. what works in the X, will work in the S(Hardware limitations noted. Memory access, and polyphony cannot be upgraded through OS.)
If they make an 8 track option for the X that you have to pay for, why can't they make a "pay for" option for S owners.

Plus things like the sample editor, and the Multi-Sample editor that X owners will be getting with the OS upgrades, which writes to the Fantom language, and operates on a PC. That would be nice to have. I want it. If the Ver2 upgrade costs $50, I may buy it just for those.


Fantom-S
AW4416
Now all I need is talent.
Anyone selling any talent??
member # 55
registered 21 May 2003
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V-CeeOh
Posts: 3956
Joined: 18:13, 28 September 2004
Location: Portugal

Re: ** Fantom-S owners PETITION **

Post by V-CeeOh »

Hi
Beeing a X7 owner and long time Roland lover for many years, as I state often, and althought satisfied with my keyboard, I support completly this petition cause I recognize the reasons for it.

To Roland : Come on guys, we just want you to complete support this and future products and make even better ones.
That's fair enough ...
buzzbro
Posts: 167
Joined: 20:27, 30 May 2003
Location: Canada

Re: ** Fantom-S owners PETITION **

Post by buzzbro »

I'm in full agreement to this petition.

I like my Fantom-S's alot too, but I I also feel that that the S was never supported properly.

I pre-ordered my S88 when it first came out and based on the marketing material and direct communication with Roland, I belived that it had 'in-track sampling' - a biggie for me.

I strongly believe that it would be proper to offer a Ver 2 upgrade for the Fantom-S. It seems to me that if they can do it for the X with no additional hardware, that some kind of similar upgrade for the S may be possible. I would be happy to pay for it.

As far as I can tell, they have nothing to lose, and lots to gain. As an original S owner, I for one am not prepared to trade up for an X for a number of reasons. I think that's a key point for them to realize.

On an up-side, I'm glad to see the annoucement of a new SRX, and hope to see more.

Also, as already said, it would go a long, long way for them to step up and comment. They're the only one of the big 3 who doesn't.

Again, I'd like to stress that I would pay.

bb
zacko
Posts: 20
Joined: 20:33, 16 December 2004
Location: Canada

Re: ** Fantom-S owners PETITION **

Post by zacko »

I agree completely with this petition.

It's something that should have been done already.

I purposely haven't been buying any other Roland gear, and don't plan on getting an X.

Updating the S would help change my attitude.
Migamix
Posts: 248
Joined: 07:51, 12 June 2003
Location: New Orleans

Re: ** Fantom-S owners PETITION **

Post by Migamix »

i file my petition, and also raise you a NO BUY (boycott of sorts) form with roland, BOSS, Edirol, rodgers, and any other name they want to mask themselves under. (no matter how neat the FR-7 looks) at the top of that list

i am looking foward to my next piece of yamahahah or Korg kit

i would be happy if all roland did was to fix ALL known bugs, and be able to offer us some sort of upgrade to the system like they can do with the FX, im sure the FS's boards can still handle some additional features.

...quick question, does an SRX card add any poly to the system at all. or remove workload of the board...
if so , why does roland not offer a few boards that give the S a boost , in either proc power, or poly and/or the multitrack features...
...if not, ignore the last statement :-p
Steph3dfx
Posts: 380
Joined: 19:47, 13 October 2003
Location: Canada

Re: ** Fantom-S owners PETITION **

Post by Steph3dfx »

10 sign up this is all we can do ????????????????????????
impressive.
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