advise.

[DJ RAZZ]

Guys ever since I bought the Gi I have struggled with what appears to be a buzz, clipping noise, or just a sheer pooping out sound from the 88 sampled grand. I have tried adding, independently and together, a studio preamp--a live mixer--and a studio parametric EQ. I then swapped out my QSC-K8 for a K12, nothing is working so far.

I thought it was perhaps the actual piano sample or internal EQ which was to blame, but I have noticed it on a more subtle level in other sounds as well, primarily hammond style organs.

I do need to mention that I prefer the action on the real but light setting for a brighter sound. It feels a little more balanced to me than the more dynamic medium setting. It also cuts well.

Finally something new. The main volume knob sounds as though it has a bad pot. It is scratchy sounding when it is turned up and down. Sometimes it is there and some times it is not. It appears to be a separated issue from the clipping, however, it often happens after the attack of the piano note has been made. I discovered this while testing for the issue. It also happens sometimes on it's own when nothing is played.

I took the keyboard into the store where I bought it 3-4 months ago and was greeted with initial sympathy from the repair tech. He later admitted to hearing the clipping sample but said he could not hear the scratchiness in the volume knob. He said by turning the knob up while hitting keys or holding chords was just making the clipping sound more obvious and it was just the piano sample doing this.

I had a gig this weekend and both issues mentioned above plagued me the whole time.

Any input, ideas, suggestions, am I crazy, is this a Roland OS issue like the ones on the Juno Stage, is it the powered speaker? (by the way which is never set higher than half-way with the keyboard being on half volume as well, anything else clips).

Maybe I should blast the keyboard on 10 and turn the amp down or visa-versa but that will give me no volume control. I have been using my EV-5 volume pedal exclusively for volume duties since all this began.

I did re-intialize the Keyboard and checked the OS for upgrades.

I know this is a lot to take in, but please pick though it thoughtfully and respond quickly my brothers.

Thanks, RAZZ

PS. I am annoyed with the repair guy for making me feel crazy and very unimportant. I have been shopping there for nearly 30 years and have spent almost 100,000 during this time. I have also known this guy the whole time.

[mgmg4871]

DJ Razz have you checked your audio cables. I would start there. I checked the grand on my board and I get a little buzz if the low eq is up too high. If I think of anything else I'll give you a shout.

[DJ RAZZ]

DJ Razz have you checked your audio cables. I would start there. I checked the grand on my board and I get a little buzz if the low eq is up too high. If I think of anything else I'll give you a shout.

Thanks man. Yes I have. I have even went a step further by taking my Gi in and doing an A/B comparison with the floor model at the store along with their monster cable. It did it there as well. I will double check all my cables but I think it is the nature of either the keyboard or the powered speaker insofar as the sample buzz. The knob I just don't know yet. It will have to worsen to the blatant obvious I guess.

Thanks again.

[5thElement]

I assume you have already checked it out just using headphones only. Does the sample buzz sound the same? Can you still hear the volume knob noise?

[DJ RAZZ]

I assume you have already checked it out just using headphones only. Does the sample buzz sound the same? Can you still hear the volume knob noise?

Ooops, not yet??? I will do this when I get home. Good idea. I wish I was more hopeful, but we will see. I will keep you guys updated, but feel free to add any more suggestions...

Thanks, RAZZ

[yamahaforums]

I just checked mine both with the headphones (Fostex T-5) and through my powered monitors (Edirol MA15-D) and there is no buzz, popping or anything else untoward in the piano samples. No scratching from the volume knob either. Personally i think you have a faulty unit there and you should get a replacement asap!

[DJ RAZZ]

I just checked mine both with the headphones (Fostex T-5) and through my powered monitors (Edirol MA15-D) and there is no buzz, popping or anything else untoward in the piano samples. No scratching from the volume knob either. Personally i think you have a faulty unit there and you should get a replacement asap!

This is disturbing. How long have you had your unit? Is it newer or older? No problem huh?

The head keyboard salesman is a good friend of mine and took care of me today. The board is in repair, labor on my bill though.

Thanks for all the kind and informative responses. I will update everyone of the status. It is such a great synth in so many ways.

RAZZ...

[yamahaforums]

I don't think YOU should be paying anything for the repair. Roland keyboards come with a three year warranty and you should not be having problems like this. Your Juno Gi can not be more than 10 months old?

I assume because your paying the labor that your in the USA? In the UK there's no way they would get away with charging for a repair on something that new. By the way mine is only a few weeks old.

[DJ RAZZ]

I don't think YOU should be paying anything for the repair. Roland keyboards come with a three year warranty and you should not be having problems like this. Your Juno Gi can not be more than 10 months old?

I assume because your paying the labor that your in the USA? In the UK there's no way they would get away with charging for a repair on something that new. By the way mine is only a few weeks old.

Just Awesome! I need to head back to the mother country I guess.

[5thElement]

I don't think YOU should be paying anything for the repair. Roland keyboards come with a three year warranty and you should not be having problems like this. Your Juno Gi can not be more than 10 months old?

Agreed. There is no way you should be paying anything. The faults are manufacturing faults (unless you have whacked the volume knob or something). Roland's 3 year warranty should cover it (if your store registered you for it at the time - or you registered yourself).

I've probably had a dozen Roland keyboards over the years (too many!) and only ever had one problem which was a sticking key on a Fantom X8. My local store shipped it back to Roland for me and Roland turned it around in 2 days. No charge.

Good Luck with the repair.

[DJ RAZZ]

Hey guys, I was right it was the volume knob pot. It is now fixed for the low, low price of $54.00US. Oh well it is fixed. the clipping is still there under extreme hammering but not the buzz. Thank GOD.

Thanks, RAZZ

[yamahaforums]

Yeah RAZZ you should not have had to pay for that! and that store should not have charged you. I assume they are not an official Roland dealer? Anyway, it may be a relatively small amount but I would contact Roland and explain the situation. I'm sure they will refund the money you paid at least I know Roland UK would. Is there no consumer protection in the US ?