Cant install Zenology pro

[pherasi1]

Hope someone can help.
I Can't install Zenology Pro.
I have the ultimate subscription, updated to RCM 2.5.8. The library shows Zenology pro as 1.50 update available. I click update, it downloads, installs then shows installed for a few seconds then back to update available. I tried uninstalling RCM and reinstalling, multiple reboots but Pro wont install. Any thoughts?

Thanks

[SqueakD]

Good luck with it. Cloud Manager is extremely slow for me. Takes forever to log on. My Zenology update is jacked up. Modulation is all messed up. Everything was fine before updates.

Sqk

[lesbennett57]

Same issue with me as well

[SqueakD]

With Modulation or installing Zenology Pro?

[DesertBoat]

One workaround that I had to use with Zenbeats was to use the uninstall option from the menu, the install. RCM insisted I had ZB 2.0.1 installed, but it was 1.3.

[pherasi1]

Ok, got Zenology pro installed but not ideal process. (Forgot to mention earlier this is on Windows 10)
First I installed RCM on a different computer then installed zenology pro.
I then deleted the zenology folder on the first computer and copied over the Zenology folder from the second computer.
Removed RCM on the first computer and rebooted. Then re-installed RCM and rebooted.
Started RCM and everything is showing correctly. Zenology pro runs now.

Hope it helps someone

[BrianMcClelland]

Hi, Pherasi1! This is Brian from Roland Cloud here. Sorry you were experiencing issues getting that onto your computer. If you're ever need help with the service, please feel free to reach out to me here or through the Contact Us link at: http://www.rolandcloud.com/support