Ha, thanks man.
Ahh, one more thing I forgot for you Fantom-XR users. Here's the MIDI file version since you won't be able to play SVQs.
http://www.nathansheldon.com/fantom-x8/ ... HTST01.MID
Be sure and set your Fantom-XR to Patch mode BEFORE playing this MIDI file through it. Since the XR doesn't have skip-back sampling, you'll just have to perform resampling. Start sampling then play the MIDI file through your XR. Once the file finishes playing, stop sampling and then follow the instructions above (numbers 5 and 6, assuming the function keys are the same for the XR).
Regards,
Nathan Sheldon
http://www.nathansheldon.com/
No noise or delay between patches
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Still Learning
- Posts: 612
- Joined: 19:05, 14 September 2004
- Location: Los Angeles
Great Job Nathan !!!
I will run your SVQ this weekend on my X8 and send you the resulting WAV file. Thank you so much for taking my kernel of an idea and turning it into a practical, usable patch test SVQ. It was an excellent idea to include the MIDI file for rack users and also so the rest of us can hear what the arpeggio should sound like with no associated delay.
I hope we get a lot of responses, it will be interesting to see the results. I think we should also keep track of Fantom Model # AND serial # data. Usually when a company identifies a problem like this, they will isolate it to a range of models and serial numbers. This way we can keep a listing and work with Roland on truly keeping their products "world class".
Hopefully Roland will see this as an opportunity to further build customer loyality and customer satisfaction.
Hey Art, If we get a fair amount of responses, what do you think of possibly setting up a small database or other storage location to keep all of the data? Data columns could include:
1) User Name (alpha-numeric field)
2) Roland Product Model # (alpha-numeric field)
3) Roland Product Serial # (alpha-numeric field)
4) Identified Patch Delay Change Problem (Yes/NO field)
...just another kernel of an idea...
P.S. Congrats on being a Daddy Art, I've got 2 daughters myself and I love being a Dad!!
Learning to play like Sponge Bob ! (check out my profile picture!)
I hope we get a lot of responses, it will be interesting to see the results. I think we should also keep track of Fantom Model # AND serial # data. Usually when a company identifies a problem like this, they will isolate it to a range of models and serial numbers. This way we can keep a listing and work with Roland on truly keeping their products "world class".
Hopefully Roland will see this as an opportunity to further build customer loyality and customer satisfaction.
Hey Art, If we get a fair amount of responses, what do you think of possibly setting up a small database or other storage location to keep all of the data? Data columns could include:
1) User Name (alpha-numeric field)
2) Roland Product Model # (alpha-numeric field)
3) Roland Product Serial # (alpha-numeric field)
4) Identified Patch Delay Change Problem (Yes/NO field)
...just another kernel of an idea...
P.S. Congrats on being a Daddy Art, I've got 2 daughters myself and I love being a Dad!!
Learning to play like Sponge Bob ! (check out my profile picture!)
-
Still Learning
- Posts: 612
- Joined: 19:05, 14 September 2004
- Location: Los Angeles
Hey Fanoftom, Please Run Nathans Test...
Fanoftom, I think everyone here on Fantomized would be extremely interested in hearing a WAV file off of your fixed Fantom X. Please take the time to run the little experiment that Nathan has set up for us and email the resulting WAV file to Nathan.
Learning to play like Sponge Bob ! (check out my profile picture!)
Learning to play like Sponge Bob ! (check out my profile picture!)
Re: No noise or delay between patches
Yes, we are waiting for you Fanoftom.
I listened to nathan's wave file, his keyboard has the same problem as mine. So we have one sample of the bad keyboard! and maybe one is enough. the only thing we want now, is the fanoftom's repaired keyboard wave file.
Sam
March 14th 1984
Music student at Dalhousie
Fantom-X 7
I listened to nathan's wave file, his keyboard has the same problem as mine. So we have one sample of the bad keyboard! and maybe one is enough. the only thing we want now, is the fanoftom's repaired keyboard wave file.
Sam
March 14th 1984
Music student at Dalhousie
Fantom-X 7
Re: No noise or delay between patches
Hi all.
Still Learning: You're right. I forgot to mention that getting the model number and serial number is also important. Here's my info.
Model: FANTOM-X8
Serial #: ZR90368
Regards,
Nathan Sheldon
http://www.nathansheldon.com/
Still Learning: You're right. I forgot to mention that getting the model number and serial number is also important. Here's my info.
Model: FANTOM-X8
Serial #: ZR90368
Regards,
Nathan Sheldon
http://www.nathansheldon.com/
Re: No noise or delay between patches
Just coming from Halifax Music Stop. Fortunately they are an authorized sevice center for Roland. I gave them the note number of the fault, and they will call me back whenever they receive the new mother board.
I'll write here if I any news got from them,
Sam
March 14th 1984
Music student at Dalhousie
Fantom-X 7
I'll write here if I any news got from them,
Sam
March 14th 1984
Music student at Dalhousie
Fantom-X 7
Re: No noise or delay between patches
Hi everyone!
Am I supposed to change the sounds and activate the arpeggio myself? The .svq file that I downloaded just plays the
BealeSTwalk patch from bars 2-5 without changing the patch and minus the arppegio! I know you want this test to be standardised so I just want to be sure before I send the .wav file.
All the best!
Am I supposed to change the sounds and activate the arpeggio myself? The .svq file that I downloaded just plays the
BealeSTwalk patch from bars 2-5 without changing the patch and minus the arppegio! I know you want this test to be standardised so I just want to be sure before I send the .wav file.
All the best!
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Still Learning
- Posts: 612
- Joined: 19:05, 14 September 2004
- Location: Los Angeles
My X8 Has the Delay Problem Also
Hi Nathan.
I carefully followed your instructions and the .SVQ file ran perfectly on my Fantom X8. As soon as I hit the PLAY button, The PCHTST01.SVQ file played and automatically cycled thru 6 patch changes, from PR-A001 to PR-A006 and my file sounded pretty much just like yours did. I will email you the WAV file as soon as I finish typing this post.
Here are my details:
Model: Fantom X8
Serial: ZR90346
Oper. Sys. 1.01
(By the serial numbers, my X8 seems to be 22 units older than yours. I purchased mine in September 2004)
Fanoftom: You should not have to change the sounds or activate the arpeggio, the .SVQ file that Nathan has provided should do it all. Please try it once again, carefully following his instructions, and please post your Fantom Model #, Serial #, and operation system version here in this thread.
Do you know if Roland changed your serial # after they replaced your motherboard?
Everyone else, Please run this test on your Fantom S/X, post the results, and post your Model #, Serial#, and Operating System Version information.
I think I'll take Nathans test file to the local Guitar Center or Sam Ash this weekend and try it out on their demo units.
---------------------------
Learning to play like Sponge Bob !
I carefully followed your instructions and the .SVQ file ran perfectly on my Fantom X8. As soon as I hit the PLAY button, The PCHTST01.SVQ file played and automatically cycled thru 6 patch changes, from PR-A001 to PR-A006 and my file sounded pretty much just like yours did. I will email you the WAV file as soon as I finish typing this post.
Here are my details:
Model: Fantom X8
Serial: ZR90346
Oper. Sys. 1.01
(By the serial numbers, my X8 seems to be 22 units older than yours. I purchased mine in September 2004)
Fanoftom: You should not have to change the sounds or activate the arpeggio, the .SVQ file that Nathan has provided should do it all. Please try it once again, carefully following his instructions, and please post your Fantom Model #, Serial #, and operation system version here in this thread.
Do you know if Roland changed your serial # after they replaced your motherboard?
Everyone else, Please run this test on your Fantom S/X, post the results, and post your Model #, Serial#, and Operating System Version information.
I think I'll take Nathans test file to the local Guitar Center or Sam Ash this weekend and try it out on their demo units.
---------------------------
Learning to play like Sponge Bob !
Re: No noise or delay between patches
Hi all.
fanoftom: Not sure what happened. Be sure and put your Fantom into Patch mode (though it should automatically be put in Patch mode if you loaded the SVQ using the instructions I posted). Also, be sure to do a factory reset before running the SVQ file. Be sure to backup your USER data of course.
Still Learning: That's great info man! It would be very interesting to know how many demos on display actually display this problem as well.
Sam: So the Roland folks at Halifax will actually order the part for you without charging and without making you bring in your board? That's pretty awesome. I don't think any of the place near where I live will do that.
Regards,
Nathan Sheldon
http://www.nathansheldon.com/
fanoftom: Not sure what happened. Be sure and put your Fantom into Patch mode (though it should automatically be put in Patch mode if you loaded the SVQ using the instructions I posted). Also, be sure to do a factory reset before running the SVQ file. Be sure to backup your USER data of course.
Still Learning: That's great info man! It would be very interesting to know how many demos on display actually display this problem as well.
Sam: So the Roland folks at Halifax will actually order the part for you without charging and without making you bring in your board? That's pretty awesome. I don't think any of the place near where I live will do that.
Regards,
Nathan Sheldon
http://www.nathansheldon.com/
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Vintage Chyld
- Posts: 134
- Joined: 11:15, 4 September 2004
- Location: Atlanta
Re: No noise or delay between patches
Great efforts Nate , just sent all my info and DTR to you.
Gear list: Roland Fantom-X8,Korg MicroKorg,Ibanez Prestige RG2570EX Guitar,BOSS MT-2 Metal Zone Pedal,Peavey Backstage Practice Amp,Mesa Boogie Nomad 100,Alesis M1 MK2 Active Sound Monitors,Dual 1.8Ghz Powermac G5 6GB RAM, Reason2.5 , Arturia Moog Modular v2,Cubase SX2,Garageband...soon to be Logic 7 Pro
Gear list: Roland Fantom-X8,Korg MicroKorg,Ibanez Prestige RG2570EX Guitar,BOSS MT-2 Metal Zone Pedal,Peavey Backstage Practice Amp,Mesa Boogie Nomad 100,Alesis M1 MK2 Active Sound Monitors,Dual 1.8Ghz Powermac G5 6GB RAM, Reason2.5 , Arturia Moog Modular v2,Cubase SX2,Garageband...soon to be Logic 7 Pro
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Vintage Chyld
- Posts: 134
- Joined: 11:15, 4 September 2004
- Location: Atlanta
Re: No noise or delay between patches
Nathan everytime I try to email you my test results it says file to large BTW its 34K . Am I doing something wrong?
Gear list: Roland Fantom-X8,Korg MicroKorg,Ibanez Prestige RG2570EX Guitar,BOSS MT-2 Metal Zone Pedal,Peavey Backstage Practice Amp,Mesa Boogie Nomad 100,Alesis M1 MK2 Active Sound Monitors,Dual 1.8Ghz Powermac G5 6GB RAM, Reason2.5 , Arturia Moog Modular v2,Cubase SX2,Garageband...soon to be Logic 7 Pro
Gear list: Roland Fantom-X8,Korg MicroKorg,Ibanez Prestige RG2570EX Guitar,BOSS MT-2 Metal Zone Pedal,Peavey Backstage Practice Amp,Mesa Boogie Nomad 100,Alesis M1 MK2 Active Sound Monitors,Dual 1.8Ghz Powermac G5 6GB RAM, Reason2.5 , Arturia Moog Modular v2,Cubase SX2,Garageband...soon to be Logic 7 Pro
Re: No noise or delay between patches
Hi Vintage Chyld.
No, you're not doing anything wrong. VERY sorry about that. I've fixed the problem now. Please try sending again. Maybe next time I invite people to send me attachments I'll first check to ensure that I can receive them. :-\ Again, sorry for that, please try again now that I've fixed it and tested it.
Regards,
Nathan Sheldon
http://www.nathansheldon.com/
No, you're not doing anything wrong. VERY sorry about that. I've fixed the problem now. Please try sending again. Maybe next time I invite people to send me attachments I'll first check to ensure that I can receive them. :-\ Again, sorry for that, please try again now that I've fixed it and tested it.
Regards,
Nathan Sheldon
http://www.nathansheldon.com/
Re: No noise or delay between patches
Yes Nathan, I seems that everything is going well. They will call Roland US, and if Roland US send them the new mother board it's done.
Sam
March 14th 1984
Music student at Dalhousie
Fantom-X 7
Sam
March 14th 1984
Music student at Dalhousie
Fantom-X 7
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EuroFantom
- Posts: 100
- Joined: 08:03, 24 October 2004
- Location: Portugal
Re: No noise or delay between patches
first i would like to say.. as a fantom user i have one of the very first fantom x6's i got mine april 8th of 2004 i would like to see some concrete proof of a "fixed" fantom i don't belive this has nething to do with the mainboard... this is specifcally caused by load times which are cuased most likey by the interaction between software and hardware.. in os 1.03 the delay was significantly reduced and alot less reverb noises between patches the fantom x is sitll quite young os updates in the near future will provide speed and stability increases to say that roland is replacing mobo is highly unlikely... i know there is a delay i'm not denying it but i have not seen or heard any proof what so ever of someone with the delay not present.. and if there were a problem don't you think roland would recall the affected fantoms... Artemio whats your take on this?
New WAV Example (Vintage Chyld)
Hello all.
Vintage Chyld sent me a WAV file of his Fantom-X8 playing the SVQ. Below are the specifics of his Fantom-X8 and the link to the WAV file.
Model: FANTOM-X8
Serial #: ZS53397
OS: 1.03
WAV: http://www.nathansheldon.com/fantom-x8/ ... S53397.wav
The delay, though noticeable, is significantly shorter with Vintage Chyld's X8 than with my X8 using the same OS. My X8 is apparently a much earlier serial as well (ZR90368).
EuroFantom: Please see TIM's post (page 2 of this thread). I'll quote it here for you.
I just called RolandUS at the Keyboards/Samplers/Sound Modules support center, (323-890-3745) and spoke with a very helpful and competent Representative. I explained the problem of the fizzle and told him that Roland UK did something to fix it. Then asked if it would be addressed with software or hardware.
He placed me on hold and within a minute or two came back with a complete answer. The fix is a main board replacement. Apparently some but not all of the early Fantoms have an issue that Roland calls "Fault when switching sounds" (He said that the early Fantoms that they have at the Service Center didn't have this issue, so it took them while to recreate it.)
Anyway to get this issue handled you can call the above number or take your board to your nearest authorized service center and give them this Service Note number: 101811, (called "fault when switching sound") and have them call Roland US. Roland will send them a new main board for your Fantom and completely reimburse them for the replacement. No cost to you or them.
OR ship your keyboard to RolandUS for the repair. (From the website: If you would like to send the product to the Los Angeles factory, you must call our Customer Service department at 323-890-3700 ext. 2289 to obtain a return authorization number (RT) before the unit can be shipped to us. Customer Service will provide you with the shipping details at that time. )
Regards,
Nathan Sheldon
http://www.nathansheldon.com/
Vintage Chyld sent me a WAV file of his Fantom-X8 playing the SVQ. Below are the specifics of his Fantom-X8 and the link to the WAV file.
Model: FANTOM-X8
Serial #: ZS53397
OS: 1.03
WAV: http://www.nathansheldon.com/fantom-x8/ ... S53397.wav
The delay, though noticeable, is significantly shorter with Vintage Chyld's X8 than with my X8 using the same OS. My X8 is apparently a much earlier serial as well (ZR90368).
EuroFantom: Please see TIM's post (page 2 of this thread). I'll quote it here for you.
I just called RolandUS at the Keyboards/Samplers/Sound Modules support center, (323-890-3745) and spoke with a very helpful and competent Representative. I explained the problem of the fizzle and told him that Roland UK did something to fix it. Then asked if it would be addressed with software or hardware.
He placed me on hold and within a minute or two came back with a complete answer. The fix is a main board replacement. Apparently some but not all of the early Fantoms have an issue that Roland calls "Fault when switching sounds" (He said that the early Fantoms that they have at the Service Center didn't have this issue, so it took them while to recreate it.)
Anyway to get this issue handled you can call the above number or take your board to your nearest authorized service center and give them this Service Note number: 101811, (called "fault when switching sound") and have them call Roland US. Roland will send them a new main board for your Fantom and completely reimburse them for the replacement. No cost to you or them.
OR ship your keyboard to RolandUS for the repair. (From the website: If you would like to send the product to the Los Angeles factory, you must call our Customer Service department at 323-890-3700 ext. 2289 to obtain a return authorization number (RT) before the unit can be shipped to us. Customer Service will provide you with the shipping details at that time. )
Regards,
Nathan Sheldon
http://www.nathansheldon.com/