Fantom XR gain Problem

[Olkimi]

HI: i M NOT SURE ABOUT THIS BUT I THING I GAT PROBLEM WITH FANTOM XR:
IM NOT GETTING ENOUGH GAIN FROM THE FANTOM RACK8 AT LIST THATS WHAT I THINK9:
wHEN I FINISH MIXDOWN AND GO TO MASTERING I SEE THAT RMS POWER OF THE SONG GETS NO MORE THAN 24 DBFS; AND NORMAL RANGE FOR MASTERED SONGS IS 11-13 DBFS I THINK:
i HAVE AN RME-FIREFACE 800 SOUNDCARD AND CUBASE SX FOR MIXING; PLUS WAVELAB 5 FOR MASTERING:
WHAT I DO I TAKE A MIDI TRACKS AND RECORD THEM THRU FIREFACE-800 AS AUDIO TRACKS AT CUBASE SX AND THEY SOUND TO SOFT TO ME COMPARED TO WHAT THEY SHOULD:
THANK YOU IN ADVANCE

[T20]

Hi,
I have an XR and use the main outs into a mackie desk no gain problems at all so not sure what's going on here, if you can borrow another interface or a mixer, that might help track it down.

Also does anyone know if the XR outputs are balanced? in the manual it's not clear, but I recently picked up a Roland product brochure and in that the main outs are listed as balanced TRS but when I asked Roland the question, when I first got the XR they said unbalanced T/S.

Thanks.

[DoItAgain]

Hello T20,

yes the Fantom-XR outputs are balanced !
If you use it with balanced cables you have the advantage of a better signal to noise ratio.
Search the forum with "balanced" or "TRS" keywords, it has been discussed here.

[dkpcola]

Increase the output level by 2+ or more(it is under system menu.. general setup ). Default is 0 which is right at the middle of possible highest and lowest ends.
Don't increse it too much as it will cause signal distortion .. a lot.