Please help?! My G is stuck on start-up screen!

[garytragic]

Hi, I successfully updated the G to 1.50 but now when I turn the machine on, regardless whether there is a USB stick in it or not, it immediately shows a blue screen with the S/W updater just flashing repeatedly and never loading, what's happened?

Hope someone can help...

Thanks

Gary

[Flumpster]

Try holding the exit button down as you turn the Fantom on. If this lets you into the machine do a factory reset and try again.

[supergod]

when you updated the 1.50 version...did you perform a factory reset afterwards?

[piaknowguy]

Just one more - You must also make sure that your USB key no longer contains the OS upgrade 'bin' files. The keyboard will continually attempt to upgrade. Unfortunately, this may already be the case. If it continues to 'blue-screen' even without the USB key in, you may want to contact your Roland support for further instructions.

Did you follow these instructions? If not, where did your procedure differ?

Updating to Version 1.50
What Will I Need?
• Your Fantom-G
• A PC or Mac Computer
• A USB "ash drive
• The update !les (fan_g_upa.bin and fan_g_upc.bin) found in
the same folder as this Read Me !le
➊ Format the USB Drive
If the drive has already been formatted
on the Fantom-G, you can
skip this step.
IMPORTANT: Formatting a USB Flash Drive will completely erase
its contents! Proceed with caution!
1. Carefully insert a USB !ash drive into the
Fantom-G’s MEMORY slot.
2. Press the MENU button.
3. Cursor to “Format USB Memory” and press F8
(Select).
4. Press F7 (OK).
The screen will read “Format USB Memory Completed!”
5. Press F7 (OK).
➋ Back Up the Internal Project
1. Press MENU.
2. Cursor to “Project” and press F8 (Select).
3. Cursor to “Backup Project” and press F8 (Select).
4. Press F7 (OK).
When !nished, the screen will read “Backup Project Completed!”
5. Press F7 (OK).
➌ Add the Update File to the Drive
1. Insert the USB !ash drive into your computer.
• WINDOWS: A “FANTOM G” window should appear. If not, go to
your computer’s Start menu and double-click “My Computer”.
• MAC OSX: A “FANTOM G” drive appears on the desktop.
2. From the update folder you downloaded, drag
(or copy/paste) both the “fan_g_upa.bin” and
“fan_g_upc.bin” "les to the USB drive.
NOTE: Don’t place “fan_g_upa.bin” and “fan_g_upc.bin” inside
any folder on the USB drive.
3. After the two "les have been copied, eject the
“FANTOM G” drive from the computer.
• WINDOWS: Right-click on the FANTOM-G drive and select
“Eject”.
• MAC OSX: Drag the FANTOM-G drive to the trash.
➍ Install the Update
1. Turn off the Fantom-G.
2. Insert the USB !ash drive into the Fantom-G’s
MEMORY slot.
3. Turn on the Fantom-G.
A blue screen appears. When fully updated, the screen reads
“> Completed!”
4. Turn off the Fantom-G.
5. Remove the USB "ash drive!
6. Turn on the Fantom-G.
➎ Factory Reset
1. Press MENU.
2. Cursor to “Factory Reset” and press F8 (Select).
The screen reads “This will clear all the internal memory contents,
are you sure?”
3. Press F7 (OK).
The screen will read “Factory Reset Completed!”
4. Press F7 (OK).
NOTE: The Fantom-G Version 1.50 update contains Live Sets,
patches, phrases, and other content. If you’d like to explore
this new content, skip to “New Features in 1.30”. If you’d prefer to
reload your old project, perform “Restore Project”.

PiaKnowGuy
Film Score Demo

PiaKnow

[garytragic]

Guys, thanks so much for the help. I managed to get it back to normal by simply 'upgrading' for a second time. Just seemed to hang after the first time. Guess I must have missed something in my haste to get the new content on the G!!

Thanks again!!

Gary

[piaknowguy]

Awesome! Glad things worked-out for you! =)

Cheers!
PiaKnowGuy
Film Score Demo

PiaKnow

[dragonG]

Hi buddy,Im from London as well,can u contact me please on my email,I want to ask u something about Fantom G,cheers
ivanek@live.co.uk