cristianokeller,
I have used this site for about a year now and I have never had any problems with comments made by other members. I'm also pretty sure most people on this site genuinely try to help each other out if they can.
If I can answer a question and I know the correct answer I will always reply to anty posts. As Art said if you are that dissapointed in your Roland synth then get rid of it and buy something else. If you have problems with the Roland tech team in your country then try another one.
In my experience Roland tech support is a million times better than Korg who are the pits, but then that is only my opinion and maybe other people haven't had problems with Korg like I have.
If someone is cracking a joke then don't think it is literally at your expense as we all go through moments of hell thinking we have got a major problem or BUG! with the musical equipment we have.
All companies Roland, Korg, Yamaha, Kurzweil etc, they all want our money that's how they make new and exciting products for us to drool over! even if they have got BUGS!
"Lighten up man, lifes too evvy",
