Search found 8 matches

by ioish
23:39, 29 December 2021
Forum: Fantom Platform
Topic: bad customer support
Replies: 10
Views: 4698

Re: bad customer support

Man I am from India and I got my fantom 8 back in August. I still haven't received answers to any questions I've asked.
by ioish
22:41, 18 August 2021
Forum: Fantom Platform
Topic: Fantom external storage.
Replies: 13
Views: 2803

Re: Fantom external storage.

Oh my! look at that, I could just sit there and play forever! I wish I could show you a picture of the chaos I live in, you would understand the frustration, I got a mail from roland today it said, Thank you for contacting the United States distributor for Roland and BOSS products – we provide suppo...
by ioish
17:55, 18 August 2021
Forum: Fantom Platform
Topic: Fantom external storage.
Replies: 13
Views: 2803

Re: Fantom external storage.

I access Roland Support exclusively via email, via the Roland website, and after registering Fantom. Thats what I did, and then went for the phone lines once I didnt get a reply. Maybe its a regional thing? are you from the EU or US? I am from Asia, India to be specific and no one here has enough k...
by ioish
17:41, 18 August 2021
Forum: Fantom Platform
Topic: Fantom external storage.
Replies: 13
Views: 2803

Re: Fantom external storage.

I appreciate your efforts asking, but this is my first synthesizer and after 18 months am still learning... Far from being capable of any lessons, just telling my own experience on the same issues others are suffering just like me. Lots of things to be tried... I spend most of the time composing an...
by ioish
15:12, 18 August 2021
Forum: Fantom Platform
Topic: Fantom external storage.
Replies: 13
Views: 2803

Re: Fantom external storage.

Also, thanks a lot for your replies, @Perplextor @FGM. I did find a way with the help of some indicators in your responses by exporting the files I dont need at the moment and just deleting and reimporting them if needed. Tad bit tedious but it works perfectly so I cant complain. I am lucky I just h...
by ioish
14:53, 18 August 2021
Forum: Fantom Platform
Topic: Fantom external storage.
Replies: 13
Views: 2803

Re: Fantom external storage.

Regardless of any amount of memory Roland might put into Fantom, it will never be enough neither for you nor for me. New tones, new scenes, new ideas, new versions of those new ideas... a never ending story. So an external USB device can be used to backup and recover all that terrific amount of gro...
by ioish
14:40, 18 August 2021
Forum: Fantom Platform
Topic: Fantom external storage.
Replies: 13
Views: 2803

Re: Fantom external storage.

Where did you read that the memory is expandable. If you want more sample memory you have to deinstall some expansions. I deleted all preset samples from the pads with everything installed I have 600 mb free space for all scenes. That’s the same amount you have within the mpc for a single project. ...
by ioish
14:54, 17 August 2021
Forum: Fantom Platform
Topic: Fantom external storage.
Replies: 13
Views: 2803

Fantom external storage.

Hey! I hope you all are having an amazing day! I just got a fantom 8 about a month ago and I am almost out of internal memory for sample storage. This is my first ever roland product and I have to say that they have the worse customer support system I've ever come across. I wrote to them the day I g...