Hello everybody, I'm new on this forum. I own a Roland Fantom G7 and I just had its motherboard replaced, because its AD/DA converters was dead. That happened because I accidentally hit a wall with my keyboard while I was carrying it on my shoulder.
The motherboard was replaced in a service, and I have a weird problem. It looks like my Fantom G7 thinks it's a Fantom G6, probably because of some initial settings on the motherboard, because the motherboards are same for G6, G7, and G8. The problem is that only the first 61 keys work, and they are strangely transposed, and in the version info it says G6.
I've found a service notes for Fantom X series pdf file in which I read a section called "Main board setting for selecting model procedure" where there is explained how to enter some utility mode, and then press [SHIFT] followed by [4] [5] [1] [8], and then you enter into some startup mode where you can select is your keyboard an X6, X7, or X8.
Does someone know to get to a menu like that on my Fantom G7, or can somebody upload a service manual for G series? I'm thankful in advance.
Service manual for Roland G-series
-
d3llbQy_DM
- Posts: 2
- Joined: 22:15, 5 January 2017
Re: Service manual for Roland G-series
Ok, I've solved the problem, I got in contact with a certified Roland technician and this is how you solve the problem.
But first, I must explain why did I need to make this change and not the technician? That is because I bought my Fantom G7 second hand so no warranty applied, and my country doesn't have a certified Roland service. There is a Roland certified service in another country, in a city about 600 km far away from mine, so I couldn't get my keyboard over the border without paying some taxes, and the trip itself would cost me. So my friend was visiting that town where the service is, and bought the motherboard and brought it to me. I took the motherboard and my keyboard and brought them to an electronic technician who just replaced the motherboard, he has no knowledge about the software.
Initially, when you replace the motherboard, your Roland "thinks" he is a G6 by default. What you have to do is enter the Service test mode, and you enter that mode like holding down the TEMPO and EFFECTS (ROUTING) keys while powering up your Fantom G. When you've entered the service test mode, you go to the number 25 which says Keyboard. There you will see that it stands G6 on the display. All you have to do is press SHIFT and SOLO SYNTH together, and G7 will come up.
Next, you press SHIFT and EXIT and go to factory reset, and when it is complete, you power down, and power up your keyboard.
I hope it will help somebody.
But first, I must explain why did I need to make this change and not the technician? That is because I bought my Fantom G7 second hand so no warranty applied, and my country doesn't have a certified Roland service. There is a Roland certified service in another country, in a city about 600 km far away from mine, so I couldn't get my keyboard over the border without paying some taxes, and the trip itself would cost me. So my friend was visiting that town where the service is, and bought the motherboard and brought it to me. I took the motherboard and my keyboard and brought them to an electronic technician who just replaced the motherboard, he has no knowledge about the software.
Initially, when you replace the motherboard, your Roland "thinks" he is a G6 by default. What you have to do is enter the Service test mode, and you enter that mode like holding down the TEMPO and EFFECTS (ROUTING) keys while powering up your Fantom G. When you've entered the service test mode, you go to the number 25 which says Keyboard. There you will see that it stands G6 on the display. All you have to do is press SHIFT and SOLO SYNTH together, and G7 will come up.
Next, you press SHIFT and EXIT and go to factory reset, and when it is complete, you power down, and power up your keyboard.
I hope it will help somebody.
Re: Service manual for Roland G-series
Nice info! Thanks for sharing.
Re: Service manual for Roland G-series
great information，thank you.
Re: Service manual for Roland G-series
Hello I hope you are doing good, and keeping you and your family as safe as possible.
I am in the same situation where the keyboard is not in the U.S and there's no Roland tech service center any nearby.
Would you share where did you get the board from?
I tried to get it straight from Roland U.S but they refused to do it because they only sell these parts through their re-sellers (authorized repair centers) which I have contacted a couple with not even an answer saying they don't carry it or no longer available.
I would appreciate your comments.
Thanks.
I am in the same situation where the keyboard is not in the U.S and there's no Roland tech service center any nearby.
Would you share where did you get the board from?
I tried to get it straight from Roland U.S but they refused to do it because they only sell these parts through their re-sellers (authorized repair centers) which I have contacted a couple with not even an answer saying they don't carry it or no longer available.
I would appreciate your comments.
Thanks.